Spin City Casino collects personal data needed to open, verify, manage, and protect player accounts. This may include full name, date of birth, residential address, email address, phone number, identity documents, payment records, deposit and withdrawal history, IP address, device type, browser data, login times, gameplay history, betting activity, account preferences, and communication records.
The casino states that this data is processed by spin-city-casino through spin-city-nz.com. The legal operator listed for the New Zealand-facing site is Faro Entertainment N.V., company registration number 142227, registered at Kaya Richard J. Beaujon Z/N, Curaçao, 00000. The privacy page lists Curaçao Gaming Control Board licence OGL/2025/194/0642. The main Spin.City website lists Faro Entertainment N.V. at Cassandraweg 52, Willemstad, Curaçao, under licence OGL/2024/194/0642.
How player data is used
Spin City Casino uses personal data to register accounts, confirm player identity, process payments, manage withdrawals, detect fraud, meet anti-money laundering checks, provide customer support, improve website functions, and monitor gambling activity. Technical and behavioural data may also be used for security, analytics, fraud prevention, and responsible gambling controls.
For New Zealand players, Spin City Casino operates under an offshore Curaçao licence. It is not licensed by the New Zealand Department of Internal Affairs and is not directly supervised under the Gambling Act 2003.
Sharing data with third parties
Spin City Casino may share data with payment providers, banks, identity verification services, anti-fraud providers, anti-money laundering partners, analytics providers, advertising networks, regulators, and legal authorities when required. The privacy policy states that data may be transferred to Curaçao, Cyprus, and other countries where service providers are located.
The operator says third-party processors must follow data protection requirements and process player data only for instructed purposes.
Player privacy rights
Players may request access to their personal data, correction of inaccurate data, deletion where legally possible, restriction of processing, objection to certain processing, data portability, and withdrawal of marketing consent. Requests can be sent by email, contact form, or live chat.
Spin City Casino states that privacy requests are usually acknowledged and answered within 30 days, unless a legal exception applies.
Cookies and tracking
Spin City Casino uses session cookies, persistent cookies, and third-party cookies. These may support login, account authentication, website navigation, analytics, advertising, fraud detection, and service improvement. Players can manage cookies through browser settings or the site’s cookie control panel, but blocking some cookies may affect website functions.
Privacy contact
Privacy and data protection requests can be sent to [email protected]. General enquiries can be sent to [email protected]. Online support is also listed through the support form and live chat.
This Privacy Policy was last updated on 6 November 2025.
