Spin City Casino support can be contacted online. The main option for account, payment, bonus, verification, and withdrawal questions is email support. Live chat is also referenced as an available support channel, mainly for faster help with urgent account issues.
Spin City Casino is operated by Faro Entertainment N.V., a company registered in Curaçao. The operator is listed with company registration number 142227. The casino states that Faro Entertainment N.V. is licensed and regulated by the Curaçao Gaming Control Board under licence number OGL/2024/194/0642.
For New Zealand players, this means Spin City Casino works under an offshore Curaçao licence. It is not licensed by the New Zealand Department of Internal Affairs and is not directly supervised under New Zealand’s Gambling Act 2003.
Available contact methods
- Support email: [email protected]
- General enquiries: [email protected]
- Live chat: available through the casino website
- Contact form: available on the Spin City NZ contact page
Company and licence details
Spin City Casino is owned and operated by Faro Entertainment N.V. The company is registered at Cassandraweg 52, Willemstad, Curaçao, with registration number 142227. Payments are handled by Faro Entertainment Europe Limited, registered in Cyprus.
The licence listed for Spin City Casino is Curaçao Gaming Control Board licence OGL/2024/194/0642.
Responsible gambling support in New Zealand
If gambling stops being controlled or affordable, New Zealand players can contact local help services. The Problem Gambling Foundation NZ is available at www.pgf.nz. The national gambling helpline is 0800 654 655.
